The purpose of this privacy policy (the “Policy”) is to formalize our commitment to respecting the privacy of users of the website https://www.multiauto.fr (the “Site”) operated by MA Run.
The Charter and the General Conditions of the Site form a contractual whole. All capitalized terms not defined in this Charter are defined in the General Conditions available here: https://www.multiauto.fr/conditions-generales-de-location/.
As part of the provision of our Site, we process your personal data in compliance with the General Regulations on Data Protection 2016/679 of April 27, 2016 ( "GDPR") and under the conditions set out below.
Personal data means any information relating to an identified or identifiable natural person. We collect and process personal data in the context of the provision of our Services or the communication about these Services exclusively, in strict accordance with the GDPR.
We only collect personal data that is adequate, relevant, and limited to what is necessary for the purposes for which it is processed. Therefore, you will never be asked to provide personal data considered "sensitive," such as your racial or ethnic origins, political, philosophical, or religious opinions.
By registering on the Site, you authorize us to process your personal data in accordance with the Charter. If you refuse the terms of this Charter, please refrain from using the Site and the Services.
We may collect and store your personal data, in particular when you: browse the Site, create an account, pay online, contact us, etc.
We use your personal data to enable the implementation and management of the Site's Services and to respond to your specific requests. We also use your personal data to operate and improve our Services, our Site, and our approach. This information is used solely by us and allows us to better tailor our Services to your expectations.
If you opted to receive emails and messages from us when you created your Account, you will receive electronic and alphanumeric messages about our products and promotions. We will then use the personal data you provided during registration. You can unsubscribe from these mailings at any time.
Connection data. Each time you connect to our Site, we collect personal data such as, in particular, your IP address and the MAC address of your computer, the date and time of connection, as well as information about the browser you are using.
Browsing data. We also collect information that identifies how you access the Site, which pages you view, and for how long. In this context, we may use Cookies as specified in paragraph 6 below.
Access to some of our Services requires the prior creation of an Account. In accordance with the General Conditions, you will be asked to provide certain personal data when creating your Account, including your first and last name, postal address, email address, and telephone number.
When creating your Account, you can give your prior consent to receive our newsletters regarding news, new products, services and promotions, within the framework of the Services.
You can also directly consent to receiving our newsletters by entering your email address in the spaces provided for this purpose on the Site.
In any event, you have the right to withdraw your consent to receiving such newsletters at any time and free of charge under the conditions set out in paragraph 6 of the Charter.
In order to respond to requests you may make to our Customer Service and to confirm information concerning you, we may use your first name, last name, email address and telephone number.
We have implemented technical and organizational security measures to ensure the security, integrity, and confidentiality of all your personal data, to prevent it from being distorted, damaged, or accessed by unauthorized third parties. We ensure an appropriate level of security, taking into account the state of the art, the costs of implementation, and the nature, scope, context, and purposes of the processing, as well as the risks and their likelihood.
However, it is specified that no security measure is infallible, we are not able to guarantee absolute security of your personal data.
Furthermore, you are responsible for maintaining the confidentiality of the password that allows you to access your Account. Do not share this information with anyone. If you share your computer, remember to log out before leaving a Service.
When you browse the Site, your personal data may be transmitted to external service providers. These third parties provide a service on our behalf and in our name to enable the proper functioning of credit card payments and other Services.
No transfer of personal data is made outside the European Union.
Unless a third party asks you to accept a privacy policy and terms of use specific to it, third-party companies that have received your personal data have undertaken to process your personal data solely for the implementation of our Services.
We will never share your personal data with third-party companies for marketing and/or commercial purposes without obtaining your prior consent.
We may disclose your personal data to administrative or judicial authorities when their disclosure is necessary for the identification, arrest or prosecution of any individual likely to harm our rights, any other user or a third party. Finally, we may be legally required to disclose your personal data and cannot object in this case.
We will only keep your personal data for the duration of your registration on the Site in order to ensure your identification when you log in to your Account and to enable the provision of the Services.
Therefore, if you unsubscribe from the Site, your personal data will be deleted and only kept in archive form for the purpose of establishing proof of a right or contract.
In any event, we will keep your personal data for a period not exceeding that necessary for the purposes for which they are processed in accordance with the uses set out in this Charter and in compliance with laws and regulations.
A cookie is a text file that can be stored on a terminal when consulting an online service with browser software. A cookie file allows its issuer, during its validity period, to recognize the terminal concerned each time that terminal accesses digital content containing cookies from the same issuer.
In any event, cookies placed on your browsing device with your consent are destroyed 13 months after they are placed on your device.
The cookies we use allow us to:
to establish statistics and volumes of visits and use of the various elements making up our Site (sections and content visited, routes taken), allowing us to improve the interest and ergonomics of the Site and, where applicable, of our products and services;
to adapt the presentation of our Site to the display preferences of your terminal (language used, display resolution, operating system used, etc.) during your visits to our Site, depending on the hardware and viewing or reading software that your terminal has;
to store information relating to a form that you have completed on our Site (registration or access to your account) or to products, services or information that you have chosen on our Site (subscribed service, contents of an order basket, etc.);
to allow you to access reserved and personal areas of our Site, such as your Account, using identifiers or data that you may have previously provided to us and to implement security measures, for example when you are asked to log in again to content or a service after a certain period of time.
When you browse the Site, social media cookies may be generated, in particular via sharing buttons which collect personal data.
When you first visit the Site, a cookie banner will appear on the home page. A clickable link provides more information about the purpose and operation of cookies and directs you to this Charter. Continuing to browse another page of the Site or selecting an element of the Site (including: image, text, link, etc.) constitutes your acceptance of the placement of the cookies in question on your computer.
You can configure your browser software at any time so that cookies are stored on your device or, on the contrary, so that they are rejected (either systematically or depending on their issuer). You can also configure your browser software so that you are asked to accept or reject cookies from time to time, before a cookie can be stored on your device.
Please note: any settings may change your internet browsing experience and your access to certain services requiring the use of cookies. We accept no liability for any consequences related to the degraded functioning of our services resulting from the inability to save or consult the cookies necessary for their operation and that you have refused or deleted. This would be the case if you tried to access our content or services that require you to identify yourself. This would also be the case when we (or our service providers) could not recognize, for technical compatibility purposes, the type of browser used by your terminal, its language and display settings or the country from which your terminal appears to be connected to the internet.
For the management of cookies and your choices, the configuration of each browser is different. It is described in the help menu of your browser, which will allow you to know how to modify your preferences regarding cookies. Below you will find information about the main browsers.
Internet Explorer/Edge
In Internet Explorer, click the Tools button, then click Internet Options.
On the General tab, under Browsing History, click Settings.
Click the Show Files button.
Firefox
Go to the Tools tab of the browser and then select the Options menu
In the window that appears, choose Privacy and click Show cookies
safari
Access Settings via the browser menu (Safari > Preferences)
Click on Privacy.
Google Chrome
Access Settings via the button to the right of the URL bar or via the browser menu (Chrome > Preferences).
Select Advanced Settings
Click on Content Settings and then Cookies.
For more information on cookies, you can consult the CNIL website.
You are the only person who has provided us with the data in our possession through the Site. You have rights over your personal data. In accordance with the regulations on the protection of personal data, in particular Articles 15 to 22 of the GDPR, and after having proven your identity, you have the right to request access to your personal data, rectification, or erasure.
Furthermore, within the limits set by law, you also have the right to object to the processing, to limit it, to decide on the post-mortem fate of your data, to withdraw your consent at any time and the right to the portability of the personal data provided.
You can contact our Services to exercise your rights at the following email address: contact@canyonreunion.com or at the following postal address: Res Villa Botanique, Bat 1, Apt 12, 55 rue Brunot, 97438 Sainte-Marie, attaching a copy of an identity document to your request.
Additionally, you can unsubscribe from our newsletter at any time by clicking the unsubscribe link at the bottom of each email. You can also unsubscribe by sending a message to the following address: contact@canyonreunion.com
We reserve the right to modify the Charter at any time. You are therefore advised to consult it regularly. In the event of modifications, we will publish these changes on this page and in other places that we deem appropriate depending on the purpose and significance of the changes made.
Your use of the Site after any changes means you accept those changes. If you do not accept any material changes to this Charter, you must stop using the Site.
For any questions regarding your personal data or if you wish to delete your Account, please contact us at the following postal address: 15, chemin Fossy 97436 Saint-Leu, (indicating “Privacy – Data Protection”), or by email at contact@multiauto.fr.
In accordance with GDPR obligations, the personal data you provide to us will only be used in the context of commercial relations. Between you and SARL Multiauto. The data will not be used for purposes outside the scope of the requested service. Data not used for three years is regularly deleted from our databases. This operation is carried out at least once a year, or according to the methods explicitly described for the service concerned. The user is notably informed that in accordance with Article 32 of Law No. 78-17 of January 6, 1978, as amended, relating to information technology, files and freedoms, the information he/she communicates through the forms on the site is necessary to respond to his/her request. This information is intended for the Multiauto Management. The latter acts as the data controller for the purposes of administrative and commercial management of the services used.
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